Conference Archives > 2012


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NASIG 27th Annual Conference

June 7-10, 2012
Nashville, Tennessee

Thank you to our Sponsors

General Schedule Info

Conference Schedulepdf

Conference Proceedings (members only)

Friday June 8, 2012

Vision Session 9:00 - 10:15 a.m.

Why the Internet is more attractive than the library
The ways people acquire information are changing from national to global, linear to linked and print to digital, which requires librarians to develop new ways of providing services and systems to meet the needs of library users and to attract library non-users. Dr. Lynn Silipigni Connaway will discuss the common themes from findings of 12 studies published in the UK and US between 2005-2010 identified in the publication, "Digital Information Seekers: Report of Findings from Selected OCLC, RIN, and JISC User Behaviour Projects." Connaway also will present new findings from the US/UK Visitors and Residents project (JISC 2011), funded by JISC, OCLC, Oxford University, and the University of North Carolina, Charlotte, which attempts to fill the gap in user behavior studies identified in the Digital Information Seeker Report (2010) for a longitudinal study "to identify how individuals engage in both the virtual and physical worlds to get information for different situations" (p. 56). Students and researchers are confident in their own ability to find and use information. However, information literacy has not kept pace with digital literacy and there is a need for education and support. What can librarians do to make libraries more relevant today?
Dr. Lynn Silipigni Connaway, OCLC

Program Sessions A 10:30 - 11:30 a.m.

Results of Web-scale discovery: Data, discussions and decisions
By comparing year-over-year usage before and after implementation of discovery services, libraries are able to quantify the impact discovery is having on usage of their resources. Early results reported by Michigan's Grand Valley State University (GVSU) in June 2010 followed by University of Houston (UH) in May 2011 show web-scale discovery having a transformational effect-astronomical growth in the usage of their electronic resources. GVSU continues to look at the numbers, but is also measuring the impact of discovery at their library by the discussions that the introduction of this new "digital front door" has prompted. Learning more about how students and faculty approach and use library resources and the importance (or non-importance depending on the audience) type of resource plays in the research process is serious food for thought. This session will focus on new analytics and the availability of additional metrics; determining how best to help researchers of all kinds; and the choices that libraries consider as they enter and navigate in this new world of web-scale discovery.
Jeffrey Daniels, Grand Valley State University and John Law, Serials Solutions

Evaluating library support for a new graduate program: Finding harmony with a mixed method approach
In 2008, the University of Southern Indiana began a new Doctor of Nursing Practice (DNP) program offered via distance education. Prior to its beginning, USI librarians collaborated with nursing faculty to identify ways to support the program. As a result of these discussions and using grant funding provided by the nursing department, the library added relevant electronic journals and open access journal collections. The online journals included titles that had previously been available in print as well as new online-only journal titles. Providing electronic access to the journals would enable distance education students to easily use these materials. In addition to existing full-text databases, the library also made available two open access journal collections, including Bentham Open Access Journals and PubMed Central Open Access Journals. The library also expanded its interlibrary loan (ILL) services by providing an article delivery (AD) service on a trial basis to all students enrolled in the program living more than 50 miles from campus. This three-year study sought to answer the question, "How well do the library's new and existing resources and services support DNP student research?" The methods used by this study included a citation analysis of references listed in formal papers, an examination of usage statistics generated by the electronic resources supporting the program, a student satisfaction survey, and a review of students' use of ILL and AD services. The citation analysis provided data indicating the sources used (number, type, currency, etc.) by the students and the library's ability to supply them. Reviews of the usage statistics for the online journals and databases provided a comparison of how the use of these resources has been affected by the DNP enrollment. The student satisfaction surveys have given feedback on the students' opinions and behaviors regarding the resources and services made available by the library. Taken together, these data have given a clearer picture of the library's ability to support the program and a basis upon which to evaluate future needs and possible changes.
Peter Whiting and Philip Orr, David L. Rice Library, University of Southern Indiana

Teaching wild horses to sing: Harmonizing the deluge of electronic serials
When the sheer volume of incoming electronic serials threatened to overwhelm us in the University Libraries at Virginia Tech, we embraced the opportunity to examine our entire e-serials management system and options for utilizing services provided by vendors. This resulted in the formation of a collaborative task force composed of people from serials management and cataloging. The task force evaluated the services provided by suppliers of ready-made bibliographic records, and studied processes for implementing a MARC record service (MRS). We uncovered some interesting problems during the implementation of the serials MRS that required some innovative solutions. We addressed the impact on our discovery platform, and the quality of serial bibliographic records, which resulted in a change of our philosophy of e-resource management. In this presentation we will describe the ways in which the MRS changed the way we manage serials cataloging and holdings records for electronic journals, and the way in which some simple scripting in Python helped us overcome some significant obstacles.
Andrea Ogier, Althea Aschmann, and Michael Sechler, Virginia Tech University

Program Sessions B 12:45 - 1:45 p.m.

Honing your negotiation skills
Negotiating license agreements with publishers and other vendors can be intimidating. Yet a lack of confidence is your worst enemy when sitting down with a publisher or vendor to negotiate contract terms. This session will help attendees learn the skills they need to negotiate with confidence and authority. Drawing upon fifteen years of work in e-resource negotiation, the session leader will discuss methodologies that drive success, such as setting effective negotiation meeting agendas, developing negotiation strategies, and employing negotiation teams. The session leader will also consider how the judicious use of language and pertinent data can influence the negotiation process.
Claire Dygert, Florida Center for Library Automation

We have our ERMS, it's implemented; why am I still going here and there to get the information I need?
As more and more libraries acquire content in electronic format, libraries are purchasing and implementing ERM systems to manage their online content. But what about the information needed to acquire and manage the content? This information is typically stored, if stored at all, in spreadsheets, documents, shared drives, wikis, home-grown databases, someone else's email, post-it notes, etc. In other words, information for which quick retrieval is essential is stored in a variety of locations that may or may not be accessible to all who need access to the information. This program will discuss the need for an ERM System administration record and provide examples of modified ERM System records used to store administration information such as checklists, FTE counts, funding models, license negotiation clauses, and systematic downloading response procedures. Findings from an online survey that assesses such a need will be presented.
Deberah England, Wright State University

Managing e-Publishing: Perfect harmony for serialists
Serialist as publisher - a great duet? Serialists' lives at academic libraries revolve around publishing, publication patterns and terminology, and technology. Join us for a session with two serialists who use skills honed in their respective serials departments to see how those skills adapt to the world of e-publishing. In this session, the presenters will discuss their roles in e-publishing and their respective university presses and library publishing programs. How have their libraries reorganized to provide resources for supporting these new roles? The daily work of an e-publishing librarian will be reviewed, including an overview of working with Digital Commons and OJS (Open Journal Systems), two e-press platforms. The presenters will also discuss funding and sustainability of the programs and working with open access and subscription titles.
Char Simser, Kansas State University Libraries and Wendy Robertson, University of Iowa Libraries

Program Sessions C 2:00 - 3:00 p.m.

Discovery on a budget: Improved searching without a Web-scale discovery product
Discovery is a key component of a library's services, and user expectations are high. Even if a web-scale discovery system isn't in the cards, there is plenty a library can do to improve discovery for their users. Librarians at Southern Illinois University Edwardsville have been engaged in an ongoing discovery improvement project encompassing the website, catalog, database lists and more, all based on extensive user feedback. The presenters will share successful strategies for evaluating and improving discovery, no expensive software or programming skills necessary.
Chris Bulock and Lynette Fields, Southern Illinois University Edwardsville

Big deal deconstruction
This program will provide information about how Mississippi State University Libraries deconstructed two of their "big deal" eJournal packages and reverted back to individual subscriptions. The presenters will explain the reasons why the "big deal" packages were no longer viable for MSU and the methods we used to deconstruct two of our largest and most used publisher packages. The new individual subscription model takes effect January 2012, therefore, the presenters will have 6 months of tangible consequences, comments, and repercussions to present and discuss with the audience.
Mary Ann Jones and Derek Marshall, Mississippi State University

Making beautiful music: The state of the art in mobile technology and how we can make the most of it in libraries
Mobile technology is in a great state of flux and competition and the bar keeps getting set higher. What models of service are leading the pack? Should libraries be providing mobile devices or rather, should libraries be providing content for any kind of device and leave the choice of device to our patrons? This session will explore the most recent trends so that attendees can get a sense of the marketplace and what might work best in their own context. Many libraries are experimenting with handheld readers such as Kindle, Nook and iPads, and at the same time testing out various platforms to deliver e-content (such as Overdrive and 3-M Cloud Library).
Eleanor Cook, Eastern Carolina University and Megan Hurst, EBSCO

Vermont Digital Newspaper Project: From reel to real
In June 2010, the University of Vermont (UVM) Libraries was awarded funding from the National Endowment for the Humanities (NEH) to support the Vermont Digital Newspaper Project (VTDNP) as part of the National Digital Newspaper Program (NDNP) developed by NEH and the Library of Congress. The Project has selected, digitized, and made available nearly 130,000 pages of Vermont newspapers published between 1836 and 1922, from the collections of the Vermont Department of Libraries and the University of Vermont. The digitized newspapers are freely available to the public via the Library of Congress' Chronicling America database. The UVM Libraries work collaboratively with partners at the Vermont Department of Libraries in Montpelier, and the Ilsley Public Library in Middlebury, who form the core of the Project planning and management group activities. Birdie MacLennan and Tom McMurdo will present an overview of VTDNP from planning stages and implementation, to creation of metadata and the transformation of microfilmed newspapers into online searchable content. Following the presentation there will be discussion and a question and answer period.
Tom McMurdo and Birdie MacLennan, University of Vermont

Saturday June 9, 2012

Vision Session 9:00 - 10:15 a.m.

Copyright and new technologies in the library: Conflict, risk and reward
The past several years have seen an unprecedented level of conflict over library function, including reserves, ILL and even access to very old books. These conflicts spring from struggles to exploit the promise of new technologies while still bound to outdated copyright laws and entrenched business models. This presentation will examine three current controversies that have resulted in lawsuits, and use these as a springboard to discuss the ways libraries can approach risk and responsibly seek the benefits of the digital environment.
Kevin Smith, Duke University

Program Sessions D 10:30 - 11:30 a.m.

Everyone's a player: Creation of standards in a fast-paced shared world
The existence of standards in library work is a crucial aspect of interoperability, efficient workflows, and effective use of development and implementation resources for vendors and libraries. Libraries are fortunate to have at their disposal a wide range of standards in any department - metadata management, electronic resources, data services, etc. Participants in the standards process often present disparate motivations for their input, as well as distinct expertise and points of view - however, a broad representation of interests is mandatory to ensure that the standards output will enjoy broad adoption and ongoing support. Common ground and good timing are further ingredients which ensure full value for effort expended. This presentation will discuss how standards and best practices are initiated, reviewed, created and marketed at NISO, using as illustrations the new Open Discovery Initiative, the in-progress PIE-J Recommended Practice, and a few older standards "workhorses."
Nettie Lagace, NISO - National Information Standards Organization, Marshall Breeding, Vanderbilt, and Regina Reynolds, Library of Congress

Scholarly video journals to increase productivity in research and education
The biological and medical research chronically suffers from the low reproducibility of experimental studies since the traditional text format of science journals cannot provide an adequate description of details and nuances of complex experimental procedures. This creates a critical "bottleneck" problem of knowledge transfer for research and education. Addressing this challenge, a new generation of science journals employs video online to provide a systematic visualized publication of experimental studies. Visualization through video greatly facilitates the understanding and learning of experimental procedures enhancing knowledge transfer and productivity in research and education. The video-based publication in the rigorous academic format requires a new set of concepts and technical approaches to production, publication and dissemination processes. As the publisher of Journal of Visualized Experiments (JoVE), the first video journal for biological sciences indexed in MEDLINE and PubMed, I would like to provide an overview of the growing field of video publication and discuss its technical challenges, implications for scholarly communication and acceptance in the academic and library community.
Moshe Pritsker, JoVE

Strategic collection management through statistical analysis
Libraries collect and use many different types of statistics, but effectively managing them is a challenging opportunity for libraries to understand statistical trends through analysis. Stephanie H. Wical and Hans Kishel surveyed and interviewed Wisconsin academic libraries in order to understand what statistics these libraries currently collect. What tools and measures do Wisconsin academic libraries use and for what purpose? What do these libraries consider best practices? New tools have been developed that help manage statistics but questions remain. How do we compare statistics across vendors? What measures are libraries using and why? Have Wisconsin academic libraries discovered effective ways to manipulate and present their data? How do libraries value and prioritize uses of statistics that they collect? Is it possible to analyze statistics to paint a compelling picture to justify collection development decisions or planning? Lastly, how can we begin to assess how successfully we use statistics for various purposes? This presentation explores these questions as well as several case studies that highlight examples of real libraries and how they manage statistics. It is our hope that this talk will help engage library staff in a discussion about how to most effectively manage library resources.
Stephanie H. Wical, University of Wisconsin - Eau Claire

Program Sessions E 1:30 - 2:30 p.m.

Selecting a vendor: The Request for Proposal (RFP) from library and vendor perspectives
The University of Tennessee, Knoxville (UTK) Libraries will discuss its experience writing a Request for Proposal (RFP) for a serials vendor from a "before and after" perspective. Justin Clarke, from Harrassowitz, will provide a vendor-neutral view of agencies' experiences in responding to RFPs, including timeline, expectations, and requirements requested in an RFP.
Micheline Westfall, University of Tennessee and Justin Clarke, Harrassowitz

Discovery and analysis of the world's research collections: JSTOR and Summon under the hood
In the age of networked information, we've seen major changes to the expectation of how bibliographic data is searched and serves research. Summon is a web-scale discovery service that indexes and provides relevancy ranking across 1 Billion items from thousands of collections and makes them accessible to researches from a single search box in 450 institutions in over 40 countries. JSTOR is a not-for-profit provider of high quality scholarly content spanning more than 300 years and covering nearly 60 disciplines. JSTOR provides on-line access to nearly 1,600 journals for more than 7,500 institutions in 166 countries. This presentation will discuss similarities in the mission and differences in the scope of these two services, including how they work together. We'll delve into the inner workings of each including treatment of data, analysis of search, and challenges each service faces in their mission.
Laura Robinson, Serials Solutions and Ron Snyder, ITHAKA

Struggles and solutions with providing access to e-Book collections
The University of Tennessee has struggled with providing access to e-books and e-book collections. Processes are worked on collaboratively among different library units: Systems, Acquisitions, Cataloging, and Electronic Resources & Serials. The speakers will share the problems they have faced, decision points, and their solutions to providing access to e-books. The audience will be encouraged to contribute their solutions as well.
Valeria Hodge, Maribeth Manoff, and Gail Watson, University of Tennessee, Knoxville

Mobile websites and APP's in academic libraries harmony on a small scale
Mobile technology has become essential to academic libraries as more and more users take advantage of materials and databases available online via mobile devices. Creating links to mobile websites and adding mobile versions of databases and catalogs to academic library websites provide additional access points for users both on and off campus. Developing, testing, releasing and collecting usage statistics are all important parts of building the best mobile site possible. This presentation will discuss how mobile technology has taken on a role in the academic library today and how it is effecting and changing research and library instruction.
Kathryn Johns-Masten, State University of New York at Oswego

Program Sessions F 2:45 - 3:45 p.m.

CONSER serials RDA workflow
On June 15, 2011 the Program for Cooperative Cataloging (PCC) affirmed its support of the US national libraries' decision to implement RDA and began preparing for this transition by forming several task groups to investigate, identify, and explore issues related to the PCC's transition to RDA. PCC's goal during the shift to RDA is to develop and foster effective and efficient means of implementing a new set of rules while gaining a maximum amount of benefits from them.To fulfill this goal, as the Cooperative Serials Program of the PCC, CONSER determined a set of RDA core elements for CONSER records through the effort of multiple task groups and members discussions in the course of a year's time. In this session, the presenters will discuss the considerations taken by the CONSER Standard Record RDA Core Elements Task Group and the CONSER Program membership in determining this core set of RDA elements for the CONSER records. The session will also cover the process of creating the CONSER standard record (CSR) RDA workflow as a guide to assist serial catalogers in the creation of RDA records for serials. The CSR-RDA workflow is openly shared on the CONSER website and also available in the online RDA Toolkit.
Valerie Bross, UCLA, Les Hawkins and Hien Nguyen, Library of Congress

ROI or bust - a glimpse into how a librarians, publishers and agents create value for survival
With a tightening economy and no relief in sight, it is essential for all players in the information chain to show and create value/return of investment (ROI) for their customers/users. The publisher needs to create/show value to the library/end user, the library to its end users and dean/director, and the agent to both the publisher and the library/end user. Quantitative tools, such as simple usage statistics, are no longer enough and do not present a wide enough picture on which to base collection decisions. Nor are budgetary issues alone a worthwhile indicator. This presentation will feature how all players in the information chain (librarian, publisher and agent) are creating and showing value/ROI for their business partners in order to stay relevant in this new economy. Panelists will discuss evidence-based decision making tools to evaluate collections, enhanced content for end user consumption, agents' marketing campaigns to assist publishers with renewals and many other tactics that provide value for their end users/business partners. The panel will take up new ways to create further synergies and encourage audience interaction to gauge feedback on the current practices and needs of each sector of the information chain to prove value, not only in terms of economics, but also in the social, environmental, and educational contributions to their respective consumers.
Jose Luis Andrade, SWETS, Gracemary Smulewitz, Rutgers University and David Celano, Springer

CORAL: Implementing an open source ERM
This session will focus on the benefits and challenges of implementing CORAL (Centralized Online Resource Acquisitions and Licensing), an open source ERM developed at the University of Notre Dame. CORAL offers libraries the option to reorganize their electronic resource management workflow and to collect information about their electronic resources into one central place without having to commit funding for a new library software from the ever shrinking library budget. CORAL currently includes four modules: licensing, resources, organization, and usage statistics. In addition to the challenges that are faced in any ERM implementation such as data collection, data preparation, staff buy in, etc., this session will address issues specific to using an open source software in an academic library.
Andrea Imre, Southern Illinois University Carbondale; Eric Hartnett, Texas A&M University; and Derrik Hiatt, Wake Forest University

Program Sessions G 4:00 - 5:00 p.m.

What's up with docs?!?: The peculiarities of cataloging Federal Government serial publications.
As capricious and prone to unpredictable changes as serials in general library collections, government documents serials possess special features that make them particularly difficult to catalog and manage, from government documents-specific MARC fields and coding to SuDoc numbers and distinctive enumeration that can complicate holdings statements. Electronic government documents serials present another set of complex cataloging challenges involving GPO's use of the single-record approach in serial records. Ensuring that cataloging records reflect the unique characteristics of government documents serials and yet "play well" with other serial records in the library ILS can be tricky, particularly if the cataloging of government documents serials is performed by staff outside the department. Each of the three presenters brings a specific perspective on these peculiarities: Fang Gao describes the cataloging of government document serials from the perspective of a cataloger working at the Government Printing Office's Library Technical Information Services Department--providing a voice from the source. Joseph Nicholson offers the point of view of the local cataloger who must make government documents' records conform to the guidelines of the individual library's online catalog. Stephanie Braunstein will moderate and share her frustrations, mostly having to do with providing logical and uncomplicated access to government information, as a Government Documents Department Head in a Regional Federal Depository Library that also happens to be a library in a major research library.
Stephanie Braunstein and Joseph R. Nicholson, Louisiana State University; Fang Huang Gao, Government Printing Office

A model for e-resource value assessment
The current budgetary climate is forcing libraries to be more selective about e-resource purchases and renewals, and often to consider cancellations. The Mary and Jeff Bell Library at Texas A&M University-Corpus Christi has developed a model for assessing the value of our e-resources to our community of patrons that relies on a combination of metrics including content coverage, usage, patron needs and feedback, and costs. The model is applied to both renewals/cancellations and potential new purchases. In this session, the model will be described in detail including an explanation of each metric used, the sources of data for each metric, and the weight each metric carries in the overall decision making process. The session will also cover the determination of the level at which a decision is triggered by the model. Metrics used in the model include: -usage statistics for both e-resources and individual titles within resources (sessions, searches, full text downloads) -costs per use -increases/decreases in usage over time -overlap comparison -user feedback -interlibrary loan requests Some metrics are used for both renewal decisions and new purchase decisions and while others are used in only one type of decision. The session will end with a discussion of how a similar model may be implemented in other libraries.
Sarah Sutton, Texas A&M University-Corpus Christi

Exercising creativity to implement an institutional repository with limited resources
The College of New Jersey Library had intended to implement an institutional repository since 2008. Many options were approached to secure resources for the new digital repository initiative but to no avail. It was not until early 2011 that we had a long awaited breakthrough when a team of three faculty librarians received a MUSE (Mentored Undergraduate Summer Experience) grant to implement a pilot IR for the open access initiative to take off. The College MUSE program is established to promote and support campus-wide faculty-student scholarly and creative collaborative activity. This was the first library MUSE project. Two students majoring in Computer Science were recruited to help install IR + (recently developed and released as open source by University of Rochester) and customize the codes to enhance local access and data entry. This presentation will describe the implementation process, how our students collaboratively working with the IR+ software developer to add new features for data migration as well as lesson learned. Planning and actions taken to sustain the initiative including digital rights management and outreach within and outside the campus academic community will also be described.
Cathy Weng and Yuji Tosaka, The College of New Jersey

Bringing history into the digital age: A case study of an online journal transition
Given the estimated 20,000 to 25,000 scholarly journals in existence (Morrison, 2009), the long-term sustainability and growth of a subject-specific publication can seem tenuous. Such longevity becomes even more precarious when the publication does not have an electronic counterpart. This is the challenge facing Canadian Military History, a journal that has been attracting both scholars and enthusiasts for over twenty years. In an effort to broaden their readership, increase visibility, and streamline workflows, CMH enlisted the services of the Laurier Library and WLU Press to transition to an online format through Scholars Commons @ Laurier, an institutional repository using Berkeley Electronic Press's Digital Commons software. This case study offers an illustration of the challenges faced and the strategies used to overcome them, including issues surrounding copyright, access, and digital publishing.
Caitlin Bakker, Wilfrid Laurier University

Sunday, June 10, 2012

Vision Session 9:00 - 10:00 a.m.

Is the Journal Dead? Possible Futures for Serial Scholarship
The scholarly communication environment is changing in ways that seem to threaten not just the relevance and economic stability of the traditional journal, but its very identity. Library budgets are flat or shrinking, while the viability of many publishers depends on organic growth. The growing popularity of patron?driven acquisition models means that traditional subscriptions are coming under increasingly suspicious scrutiny, while article?based and patron?driven acquisition models generate more and more interest. The concept of the "issue" seems to be completely outmoded. Open Access models increasingly draw payment from authors, not from readers or brokers (like libraries). Copyright law seems to be at an inflection point, and the outcomes of current litigation involving Google and Hathi Trust will likely have significant impacts on the future of copyright. And utilities like the arXiv challenge the very foundations of peer review and editorial oversight. In light of all these (and other) developments in the world of scholarly communication, is there anything we can say with confidence about the future of the academic journal? This program will discuss the current issues and their immediate implications, and offer some predictions (some tentative, others more firm) for future scenarios.
Rick Anderson, University of Utah

Program Sessions H 10:15 - 11:15 a.m.

Automated metadata creation - possibilities and pitfalls
This program presents an overview of automated indexing and automated metadata creation, and then discuss a project completed last summer at the Florida State University Law Research Center (formerly Law Library) which used computer created metadata to index individual pages of a looseleaf resource. The program will cover an overview of machine created metadata. Internet search engines use this almost exclusively. Some library projects, and some database companies use automated indexing. The program will highlight an index and search designed to retrieve pages from a looseleaf resource as the page appeared on a specific date over a 20 year period. This search is located atwww.fsulawrc.com . This project was indexed using scripting to extract most metadata. Staff then completed missing metadata fields and audited for errors. I will present on the cost-effectiveness of automated metadata creation, given error rates and costs for human and machine produced metadata, and an overall assessment of the potentials for digital library projects. The goal is to assist catalogers in knowing what is possible, what is difficult, and what is easy in using techniques for automated metadata creation.
Wilhelmina Randtke, Florida State University LIbraries - Law Research Center

Practical applications of do-it-yourself citation analysis
Much of the demand today to add new journals comes from new multidisciplinary courses and programs. The usefulness of citation analysis as a tool for developing such collections is shown by the importance often placed on published impact factors. But not all libraries can afford access to the Web of Science's Journal Citation Reports or Scopus, and many researchers have described weaknesses in those sources' data. Google Scholar is helpful but it, too, has weaknesses. Critiques of these sources of impact factors will be briefly reviewed and a bibliography provided. But the most important reason to do an independent citation analysis is that impact factors reflect citations to journals from all disciplines. To determine the most-cited journals within a multidisciplinary field (e.g. communication disorders or forensic psychology) one should analyze only citations published within the topic area. Independently gathering citation data used to be a tedious process. But the inclusion of works cited in databases such as PsycINFO and ScienceDirect has made gathering data considerably easier, and citation management programs like RefWorks and Zotero speed the process of compiling and organizing citations. How to use these tools to relatively quickly assemble a sample of works cited in a specific topic area will be demonstrated. I'll also discuss various methods of gathering a valid sample and issues to consider when determining sample size. (To identify a topic's few most cited journals relatively small sample, but a larger sample is needed for reporting recommendations, and a robust sample is required to publish a list of important journals.) I'll conclude with a discussion of the strengths and weaknesses of using do-it-yourself citation analysis for collection development or supporting new program development and offer suggestions for anyone interested in doing a project for the purpose of publishing the results.
Steve Black, College of Saint Rose

Who uses this stuff, anyway? An investigation of who uses the DigitalCommons
A great deal of the professional literature is devoted to developing content and faculty buy-in for institutional repositories. However, little is known about the end users of these repositories. This is unfortunate since great content is of little value if no one uses it and knowing more about users and their needs leads to more relevant content. So, we need to ask ourselves: "Who exactly is using this stuff, anyway?" Since 2010, Utah State University has been surveying its IR users to answer this question. DigitalCommons@USU houses more than 20,000 documents with full-text downloads of over 500,000. With this much content and activity, our 3-year old repository has matured to a point that we are beginning to shift our focus from just seeking content to understanding our users, their needs, and how we can better meet those needs. In this presentation, we will share the results of our survey, discuss the implications of the results, and propose future directions of investigation.
Andrew Wesolek, Utah State University


GENERAL SCHEDULE INFORMATION

All conference programs are now one hour.

Thursday
Vendor Expo at the hotel from 1pm-7pm
First Timer's Reception at the hotel from 3:30pm-4:30pm
Conference Reception at the hotel from 5pm-7pm
Opening Session with speaker from 7:30pm-8:30pm

Friday
Reception at the Country Music Hall of Fame® and Museum.

Saturday
Evening on your own to explore Nashville.
Late night social with an open mic at the hotel.